Choosing the Best Call Center Wireless Headset

A headset is a crucial tool for a call center, as it allows employees to focus on customers and provides great audio quality. It is also important that the headset is comfortable so that the employee can wear it for long periods of time. There are many factors that should be considered when choosing the best call center wireless headset, such as noise cancelling features and compatibility with the company’s phone system. In addition, it is important to consider the headset’s durability and warranty terms.

The Mpow 071 is a good headset with a low price tag and all of the necessary features. It uses a USB connection, has a microphone with noise reduction technology and supports multiple devices. Additionally, it is comfortable to wear all day as it has soft ear pads wrapped with skin-friendly protein leather. It also has a microphone that can rotate 360 degrees, which allows the user to hear their voice from all directions.

Another excellent headset is the Voyager Focus UC by Plantronics. It has two programmable buttons that allow the agent to control calls. It also has active noise cancellation, which allows the agent to perform their duties without distractions. Additionally, it has a comfortable headband that is padded with soft foam and has a variety of wearing styles.

The Jabra Biz 2400 II is another popular option for a call center headset. It has a 360 swiveling microphone that reduces background noise and HD voice technology for crystal-clear customer communications. Its intuitive controls are easy to use and provide a seamless experience. best call center wireless headset

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